To become an IT support specialist, candidates must have a solid understanding of information technology, including programming languages, digital marketing, cybersecurity, software development, data science, technical writing, full stack development, and common operating systems. In many ways, an IT Support Specialist is a true all-rounder.

While there are times when a bachelor's degree is not required for this industry, it is usually required, preferably in a relevant area such as computer science, computer programming, information technology, or computer engineering. School and college credentials are frequently required for internships and apprenticeships.

Those who excel in IT Support professions can look forward to a bright future. Individuals with a demonstrated track record in this field may be eligible for a variety of responsibilities, including specializations in cybersecurity, program and project management, cloud computing, and programming. Senior IT Manager, Director of Technology, and Lead Systems Engineer are more options.