A UX writer, or Content Designer, is responsible for writing all the text that directly interacts and communicates with the users in the clearest, most concise, helpful, and localized way possible in order to effectively guide them through every step of the user journey. UX Writer can be titled by other names, such as Product Writer, UX Content Strategist, Product Writer, and so on.

Although their most important job of them is to come up with copies that help the user journey become easier and more convenient, the writing part is, most of the time, the very last part of the circle of practice. It is because the whole beginning part is about collecting data, researching and analyzing them, filtering them, and brainstorming on how to come up with the most effective and consistent guideline of copy for displaying the whole product.

Though UX Writing services are mostly based on digital platforms that involve marketing tools, machine learning, and complicated computer information, both full-time and freelance UX Writers who work in this field need to possess skills and knowledge in areas such as customer behavioral psychology, data analysis, data visualization, user interface design, and more. That is because their job involves working with people’s behavior and psychology.