- Beginner Guides
- Deals & Rewards
- My PAP Account How do I keep my papmall® account secure?How do I avoid scams?How do I spot a scam?How do I reset my papmall® password if I forgot it?How do I change my papmall® password?How do I change my papmall® email?How do I verify my email address?Why don’t I receive an email verification code?Why don’t I receive an account registration email?How do I add another email address/ phone number on papmall®?How do I change my papmall® phone number?Why don’t I receive an OTP verification code?How do I update my gender and date of birth on papmall®?Why don’t I receive OTP for account registration and email confirmation?Why can't I log in to my papmall® account?Can I log in to the same papmall® account on multiple devices?How do I get notified about an unrecognized login attempt?What is two-factor authentication?Why can’t I log in to my papmall® Seller Account?Why is my account being limited?Why is my account being banned from papmall®?How can I create a papmall® account without my phone number?How can I create a papmall® account without my email address?Why do I need to verify my email address?How do I create a papmall® account using my Google account?How do I create a papmall® account using my Facebook account?How do I link/unlink my social media accounts to my papmall® Seller Account?How do I delete my papmall® account?Why can’t I delete my papmall® account?Can I register again after deleting my papmall® account?How do I delete my papmall® Seller Account?How do I create a Favorite list?How do I change my papmall® Seller Account display name?How do I change my PAP category?
- Orders & Delivery
- Others
- Payments What payment options does papmall® support?Can I change my payout method?How do I link my bank account to papmall®?How do I add/ remove banking details on my papmall® Seller Account?How do I know if my payment is successful?Why is the payment I received less than my calculation?What do I do if the Order Status is Complete but I haven't received any payment?Does papmall® keep my banking details?Can I receive payment by credit/ debit cards?How do I receive payment by credit/ debit cards?Which credit/ debit cards do papmall® support?Are there additional fees for when I receive payment by credit/debit cards?How long will it take to transfer payment from my papmall® Seller Account to my bank account?Does papmall® support installments?Does papmall® support buy now, pay later methods?What is papmall® Protect?Where can I see my balance/ revenue?Will I receive any notification regarding my payment?Can I withdraw my funds to my PayPal account?Can I withdraw my funds in cryptocurrencies?Can I add more than one bank details for payout?Can I export my transaction history report?Which format of transaction history report can I export from papmall®?
- Product Management
- Products & Services
- Returns & Refunds What is the Return Policy?What types of products are refundable?What types of products are returnable?How can I report a product?How can I report a Buyer?How can I report an order?What happens if my delivery gets reported?What happens if my Seller Account gets reported?Will my voucher/ promotion code be refunded if my Buyer requested a return/refund?How do I request a return?How do I request a refund?How many times can a Buyer return an order?If my work seems as unqualified, will I be charged any fee?What if my delivery has good quality but the Buyer still reports my PAP?
- Reviews & Testimonials What are papmall® Reviews and Testimonials?What is a testimonial?What is the purpose of a testimonial? Is testimonial and recommendation the same?Can you write your own testimonial?How to get testimonials for your website?What is a product review?What is a seller review?What is the freelance review?What is the meaning of a review?What is the purpose of reviews?Why are reviews important?Can you see papmall® seller reviews?Is seller review the same as product review?
- Selling on papmall®
How do I know if my payment is successful?
18 October 2022 By papmall®
papmall® will send a confirmation email with the Receipt ID so you can track your transaction. If you withdraw via PayPal, the transfer will take almost no time. In case you withdraw via Bank account, the transfer could take from 3-5 working days.
However, it may take longer if the payment is put on hold due to internal issues or issues with the Financial institution.