What should I say in a product review?

13 February 2023 By papmall®

A product review is what users will share about the products they have used. That can be feedback, some thoughts or opinions about the product itself, or how the user experienced it while using it. Product reviews should be shared after users have experienced the whole service, for it to be honest, useful, and constructive as possible.

Originally, a product review has three main purposes, those are:

  • To help providers know where to improve, fix, or adjust their products to be as perfect as possible.
  • To let users share their thoughts on their purchasing experience, share their constructive ideas, or complain about the product/service.
  • To let other potential users know whether or not they are worth purchasing and using.

In a product review, below are what should be included:

  • How the product is working compared to what is being introduced by the providers, and compared to what you have expected it to be;
  • How every part of the feature of the product is working and whether it does a good job compared to its competitors on the market;
  • Being extra details on both the pros and cons of the product itself. Remember to share them in a friendly manner;
  • How the overall experience of the product and customer service makes you feel.

Besides letting buyer clients give feedback on the products/services and share their relevant knowledge for sellers to improve their work, leaving product reviews and testimonials also helps buyer clients get more points and discounts to increase their chances of winning any upcoming promotional program in the platform. Feel free to check out the papmall® Deal & Promotion page for further information about all of the up-and-coming programs for sellers and buyers.

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