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Sellers Help Center
My PAP Account
- How do I change my PAP category?
- How do I change my papmall® Seller Account display name?
- How do I create a Favorite list?
- How do I delete my papmall® Seller Account?
- Can I register again after deleting my papmall® account?
- Why can’t I delete my papmall® account?
- How do I delete my papmall® account?
- How do I link/unlink my social media accounts to my papmall® Seller Account?
- How do I create a papmall® account using my Facebook account?
- How do I create a papmall® account using my Google account?
Payments
- Which format of transaction history report can I export from papmall®?
- Can I export my transaction history report?
- Can I add more than one bank details for payout?
- Can I withdraw my funds to my PayPal account?
- Will I receive any notification regarding my payment?
- Where can I see my balance/ revenue?
- What is papmall® Protect?
- Does papmall® support buy now, pay later methods?
- Does papmall® support installments?
- How long will it take to transfer payment from my papmall® Seller Account to my bank account?
Returns & Refunds
- What if my delivery has good quality but the Buyer still reports my PAP?
- If my work seems as unqualified, will I be charged any fee?
- How many times can a Buyer return an order?
- How do I request a refund?
- How do I request a return?
- Will my voucher/ promotion code be refunded if my Buyer requested a return/refund?
- What happens if my Seller Account gets reported?
- What happens if my delivery gets reported?
- How can I report an order?
- How can I report a Buyer?
Reviews & Testimonials
- Can you see papmall® seller reviews?
- Is seller review the same as product review?
- Why are reviews important?
- What is the purpose of reviews?
- What is the meaning of a review?
- What is the freelance review?
- What is a seller review?
- What is a product review?
- How to get testimonials for your website?
- Can you write your own testimonial?
