There are many ways you can improve your rating:

1. Improve your listing quality
2. Improve your customer service
3. Improve your order placement

• Improve your listing quality

The most important factor that can affect your rating is the quality of your products. To increase your ratings and reviews, simply improve quality to meet Buyers’ expectations.

This includes keeping your products abreast with the latest trends, uploading images that best describe your products, learning more about your potential Buyers, and customizing your products.

• Improve your customer service

Customer service and after-sales support are also crucial to increasing your Buyers’ purchase journey, hence improving your rating.

Some of the things you should do to give your Buyers a seamless experience: online frequently and instantly reply to their chat conversations, communicate with Buyers in a caring and professional manner, give them detailed information to resolve their queries, and no matter how negative or positive the reviews are, always respond to them appropriately to keep up your PAP image and credibility.

• Improve your order fulfillment

This management task might not seem much, but it could save you from many troubles and keep you from omitting the opportunity of being purchased.

To manage your order fulfillment, you need to go online frequently, check for order placements, and handle them in time. You should regularly update your inventory, double-check before delivering a product, check for feedback and returns if any, and resolve them swiftly.

Improving these factors can greatly benefit your rating. Should you need any more advice, check out papmall® Help Center, or contact our support team via Chat Box and [email protected] for further assistance.