There should always be a consensus between buying and selling, just as in securities with the word "match". However, to be able to "match orders", remote freelancers and buyers have to deal with a lot of things, such as timing, deadlines, instructions, and graphics. More than these factors, how crucial it is to maintain transparency in the payment process is the biggest question for all remote freelancers and buyers.

1. The Remote freelancers’ insight

(The Remote freelancers’ insight)

Based on many results that were conducted from the frequently asked questions made by freelancers, there are some conflicts about the payment process between remote freelancers and their clients.

Following the freelance remote work's key insight, when first starting a project, they want the amount of time and effort they make in order to finish a task to be properly paid up; therefore, an agreement on up-front payment is definitely necessary for them.

In addition, there are also a lot of articles on social media sharing tips and methods about this matter with titles like, “How to get an upfront payment” or “How do remote freelancers get a payment before doing the projects?”, etc. However, when applied to reality, the results are often different than we can imagine.

(The Remote freelancers’ insight)

These types of things would have not been a matter, or if any, could have been solved in no time if the freelancer is an exceptionally remarkable one. However, in the 4.0 e-commerce era where freelancers and those who are in need of their services are connected worldwide 24/7, plus the buyers have the option to go for other freelancers right away, it seems that this matter is even harder to solve.

Here is some advice to make your remote freelance work more effective with online customers. Follow these keys, freelancers can easily deal with their clients to get an appropriate upfront payment:

• Be professional: Being professional is trying to listen to your client's problems, figuring out how it happened, and finding a way to properly solve them without causing any inconvenience to all parties involved. It would be better if you can make a detailed working plan on how and when you will do all of those tasks. The more detailed the schedule, the more it is for both parties to track the whole project. And don’t forget to keep your word at all times.

• Be consistent with your value: When making the deal, it is okay to be flexible with your rate a little, but you need to make sure your time and effort are all paid off without lowering your standard. The best way is to give them a detailed explanation of how the whole thing must be done, and how you devote your time and effort to finishing it. Remote freelancers can make a deal that suits their value. The key point is how remote freelancers can keep a good relationship with online buyers and can keep their already-set standard of value...

• Call for a third party: The ideal third party that can stand between freelancers and their clients is the freelance platform where freelancers come to find potential buyers, and business owners come to look for their matching sellers. By finding themselves a trustworthy and reliable enough third-party platform that provides payment-ensuring policies, freelancers can fulfill their wish to work without worrying about anything.

2. Buyers also have their own reasons

(Buyers also have their own reasons)

Business owners and hiring managers also have a sensible reason for not being ok with the up-front payment. You too, would not be happy when you give out your money in order to receive unexpected results in return, right? Buyers tend to expect more than what they have, especially in some cases where customers haven’t any experience with the process.

Understanding the buyer's expectations, these objects have the key insight that they don’t care whenever the payment process happens. The things they care about are the quality of the services coming at the right time. So freelancers have to build a reputable profile and everything to prove they deserve to have the buyer's trust.

(Buyers also have their own reasons)

More than the reason why buyers have so many expectations remote freelancers, scammers, and irresponsible people have made the buyers tend to be defensive. Maybe this conflict will take more effort to overcome, but in the 4.0 era, nothing is impossible. Moving to the third part, papmall® has an efficient payment process solution for remote freelancers and buyers to reduce that conflict

3. papmall® provides an efficient payment process solution for remote freelancers and their buyers.

(papmall® provides an efficient payment process solution for remote freelancers and their buyers.)

papmall® E-commerce platform is easier to join and rely on than all other platforms. When the buyers choose the online services at papmall®, they have many reputable choices, and the payment process is censored to make them transparent for each transaction. The upfront payment from buyers and remote freelancers was kept by papmall® like an intermediary. By this method, buyers can make sure their money can be refunded if the remote freelancer didn’t do the projects like deals, and the freelancers can make sure their effort will be paid on time and worth.

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Mr. Dominic Vu

Operation Director

Address: 1 Raffles Place, #40-02, One Raffles Place, Office Tower 1, Singapore, 048616.

Tel: +65 6681 6728

Email: [email protected]