About This PAP

Hello. Thank you for visiting my profile.

I'm a bilingual French/English speaker. My main aim as a Customer Service Representative is to bring top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.

I am a knowledgeable and dedicated customer service professional with extensive experience in the gaming industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic, and results-oriented with an exemplary passion for developing relationships, cultivating partnerships, and growing businesses.

My goal as part of your team will be to make the customer journey as seamless as possible.

Looking forward to working with you.